1. Who We Are
aMedia ("we", "us", "our") is a digital marketing agency. Our registered address is in5 Tech, King Salman Bin Abdulaziz Al Saud Street, Dubai, UAE. We can be reached at [email protected].
2. Information We Collect
Information you provide directly
- Contact forms: name, email address, phone number, company name, and the message content you submit.
- Booking requests: name, email, and scheduling preferences when you book a consultation.
- Email communications: any information included in emails or messages you send us.
Information collected automatically
- Usage data: pages visited, time spent, referral sources, browser type, device type, and IP address.
- Cookies and tracking technologies: see Section 5 for full details.
Information from our free tools (e.g., /tools/)
Our website includes free SEO and digital marketing tools (such as meta tag generators, robots.txt generators, and similar utilities). When you use these tools:
- Any input you provide (such as website URLs or text) is processed in real time and is not stored on our servers unless you explicitly save or submit it.
- Basic usage analytics (tool name used, session data) may be collected to improve tool performance.
- No account creation is required to use free tools, and we do not link tool usage to identifiable individuals without consent.
3. How We Use Your Information
- To respond to enquiries and provide the services you request.
- To send service-related communications (project updates, invoices, reports).
- To send marketing communications where you have given consent (you can opt out at any time).
- To improve our website, tools, and services through analytics.
- To comply with legal obligations.
- To detect and prevent fraud or abuse of our free tools.
4. Legal Basis for Processing
We process personal data on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries | Legitimate interest / Contract performance |
| Delivering contracted services | Contract performance |
| Marketing emails | Consent |
| Analytics and improvement | Legitimate interest |
| Legal compliance | Legal obligation |
5. Cookies
We use the following types of cookies:
- Essential cookies: required for the website to function (session management, security).
- Analytics cookies: Google Analytics 4 to understand how visitors use our site and tools.
- Marketing cookies: Meta Pixel and Google Ads tags to measure campaign performance (only active where consent is given).
You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling analytics cookies will not affect your ability to use our website or free tools.
6. Third-Party Services
We use trusted third-party services that may process your data:
- Google Analytics — website analytics (Google LLC, USA)
- Meta Pixel — ad performance tracking (Meta Platforms, USA)
- Calendly / Cal.com — meeting scheduling
- Stripe — payment processing (where applicable)
Each provider maintains its own privacy policy and data processing agreements. We only share data necessary for the service to function.
7. Data Retention
- Client records: retained for 7 years after the end of the business relationship for legal and accounting purposes.
- Enquiry data: retained for 2 years if no contract is formed.
- Analytics data: retained for 14 months (Google Analytics default).
- Tool inputs: not stored beyond the session unless you explicitly save/submit.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict processing.
- Data portability (receive your data in a machine-readable format).
- Withdraw consent at any time (for processing based on consent).
To exercise any right, email us at [email protected]. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organisational measures to protect your data, including SSL encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, but we take reasonable precautions.
10. International Transfers
Our servers are hosted on secure global cloud infrastructure. Some third-party providers may process data outside the UAE or EU. Where this occurs, we rely on appropriate transfer mechanisms (Standard Contractual Clauses or adequacy decisions).
11. Children's Privacy
Our services and tools are not directed at individuals under 16 years of age. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy periodically. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated policy.
13. Contact
For privacy-related questions or to exercise your rights, contact us at:
- Email: [email protected]
- Address: in5 Tech, King Salman Bin Abdulaziz Al Saud Street, Dubai, UAE